TOMBOY PRETTY JEWELRY
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Frequently .  Asked . Questions

Payment Methods
​​MasterCard, Visa, Discover, and American Express
Shipping Availability
​United States, including U.S. Virgin Islands, Hawaii and Alaska
Shipping Method
​USPS Priority Mail Flat Rate Box
Processing Time
​Upon receipt of payment, orders are processed within 2 business days.
Shipping time
​ 2 – 3 Business Days. Please remember shipping during any holiday season can be unpredictable.
Shipping Cost
$7.20
USPS Priority Mail Small Flat Rate Box
Inside Dimensions: 8 ⅝" x 5 ⅜" x 1 ⅝”
Tracked and insured up to $50.00
(generally, earrings and small necklaces)
 
$13.65
USPS Priority Mail Medium Flat Rate Box
Inside Dimensions: 13 ⅝" x 11 ⅞ 8" x 3 ⅜"
Tracked and insured up to $50.00
(generally, larger necklaces and orders containing multiple items)

​Tomboy Pretty Jewelry is 
NOT responsible for delays caused by USPS, damage, lost, or stolen packages.
Rush Orders
​Contact Tomboy to determine the best shipping options and additional cost.
Optional Shipping Services
Signature Confirmation
$2.10
 
Additional Insurance
$2.05 - Purchase amount $50.01 to $100
$2.45 - Purchase amount $100.01 to $200
$4.60 - Purchase amount $200.01 to $300
$5.50 - Purchase amount $300.01 to $400
$6.40 - Purchase amount $400.01 to $500
​Any single purchase over $500 includes additional insurance and signature confirmation.
Packaging
​All items include an organza bag for storage.
Taxes
​8.25% sales tax will be collected for all purchases made within the state of Texas.
Product Representation
​Every effort is made to represent product accurately through description and photography. Yet the color may vary according to your monitor display configuration.
Product Care
​All metals develop a patina/oxidize/tarnish over time. Exposure to hair products, sunscreen, fragrances and harsh chemicals can accelerate the process. Periodic cleaning with a soft clean cloth and flat storage away from moisture and direct sunlight is recommended.
Returns
​Contact Tomboy within 3 (three) days of delivery to initiate a return. Items must be shipped back within 7 (seven) days of delivery. Returns without notice are refused.
Refunds
​Purchase price and tax - less the shipping cost - upon receipt of item(s) unworn, undamaged, in original condition and tags intact.
Cancellations
Contact Tomboy to request a cancellation within 1 (one) hour of purchase.
Other Concerns
Should you have any questions before or after your purchase Contact Tomboy - every attempt is made to respond as quickly as possible.
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Copyright © Tomboy Pretty Jewelry 2020
  • Home
  • Shop Tomboy
    • Bracelets
    • Necklaces
    • Earrings
    • Metalwork Coming Soon
  • Find Tomboy
  • About Tomboy
  • Contact Tomboy
  • FAQ